HuntFor FAQ Ordering | Shipping | Guarantee | Return Policy | Wholesale | Copyright Contents      Ordering Are your paintings as authentic in person as they look on your website? YES, ALL of our paintings are 100% genuine and authentic hand-painted, brushstroke by brushstroke in the traditional way on blank canvas. Can you tell us how you can afford to sell the best Museum Quality paintings at these prices? YES, we are one of the largest sources for people like you to purchase art directly from artists. Our overhead is low and we are a direct link between the Artists and You and we believe in providing the best quality paintings at the most affordable prices. Is it true that Huntfor.com has one of the largest online Catalogs? YES, it is true that Huntfor.com is known as the Virtual Arts Paradise and that our website has the most extensive selection of paintings. Our Web site is our virtual catalog and we do not offer a printed catalog. We are continuously adding new and updated items to our Web site, and a printed catalog would quickly become out of date. Are paintings available in sizes other than the standard sizes that are listed on your website? YES, if you need help with requesting a quote for a painting in a size which is not listed, not a problem at all! Please Contact Us and we will be glad to assist you. If I am looking for a painting other than what I saw in your website, can you reproduce it for me? YES, if you would like to have a painting that we do not show on our website, it is possible that we can still have it painted for you. Please send us a visual of your favorite painting or simply forward the artist's name and the painting title and we would be happy to help. The price depends upon the size and detail which we can quote after we see your visual. Please use the Contact Form and specify the painting your are interested in and its size. You can also mail your visual to: HuntFor.com LLC 3900 NW 101 Drive Coral Springs, FL 33065 If I do not have a visual of the painting that I am interested in, can you help me locate it? YES, we would be happy to help! If you would like us to search for a painting, please email as much information (artist, title, description or image, etc.) as you have about the painting to: saleshuntfor@aol.com, and we'll do our best to find it for you (free of charge, of course!) Do you also offer Portrait paintings from photographs? YES, if you would like to have a Portrait painted from a photograph, we offer that service. Please send us a visual of your photograph and we would be happy to help. The price depends upon the size and detail which we can quote after we see your photograph. Please Contact Us and we will tell you the email address you can send your photograph (we try to avoid spam email and that's why it is not listed here). You can also mail your photograph to: HuntFor.com LLC 3900 NW 101 Drive Coral Springs, FL 33065 Can you tell me how long it takes to complete the painting? YES, most paintings are shipped approximately 6 weeks, depending on size and details. The quality of your painting is important to us and rushing orders may affect the final result. It is always worth to wait a few more days and receive the very best quality. Once you receive your painting, we are positive you will be very pleased with the quality. Do you have a Customer Service Department that we can contact 7 days a week? YES, we are available 365 days a year by email, phone or fax. The Huntfor.com Gallery is open on the Internet 24 hours a day, 7 days a week. Questions through e-mail will be answered within 24 hours, even during the weekends. We pride ourselves on having the best Customer Service. We are the most professional company and when dealing with HuntFor.com, you will be dealing with real people that believe that the customer comes first. Are you only selling oil paintings and not framing and stretching the artwork? YES, for now, that is correct. We are offering the paintings and hopefully in the future we can offer framing services. Will I know approximately when my order will be ready? YES, all paintings take approximately 6 weeks for completion, including drying time. Please check your order and if it is pass the 6 weeks and you have not received your painting, please do not worry. For some of the images, the artists sometimes need a little extra time for the fine-tuning details. Are there many payment options to choose from? YES, we accept Visa, Master, Discover, American Express, Money Order, Bank Check, Personal Check, Business Check and Wire Transfer. For credit card processing, you can use secured processing systems like Paypal & Verisign or you can forward the information to us and we will assist if you cannot use the online processing systems. Can I be assured that all information that I enter in to the Huntfor.com site is safe? YES, you should feel 100% comfortable! We guarantee that all our transactions, your credit card numbers and other personal information, is 100% secure when you make a purchase at HuntFor.com. All our information, including customer information, is protected by firewalls and other means. Is even my Credit Card information is safe over the Internet? YES, all credit card information is safely protected by our secured server which encrypts all of your personal information so that your information cannot be accessed and read by anyone else over the Internet. Do you have an address where I can send a Money Order or Check? YES, our address where to mail your money order or check payment is: HuntFor.com LLC 3900 NW 101 Drive Coral Springs, FL 33065 If I am having my painting shipped out of Florida, is it true that I do not have to pay Sales Tax? YES, that is true. If your package is being shipped within Florida, then Sales Tax must be collected for your order. Can I be assured that my name will be kept confidential? YES, we promise not to pass your name or other information onto any other company. We respect your privacy and ALL information is kept confidential. Contents      Shipping Do you Ship worldwide? Yes, HuntFor.com ships paintings all over the world with no extra cost. Our prices INCLUDE the shipping price! Can I ship to a different location? Yes, not a problem at all! Please indicate on your order form the Ship to address and we will arrange to have your package sent to that address. Is it true that shipping is Free? Yes, shipping to anywhere in the world in FREE!!! Do you ship by reliable couriers? Yes, we use UPS for US and Canada shipments and the US Post Office for International shipping. Contents      Guarantee Is it true that you offer a 100% Satisfaction Guarantee policy? YES, that is true. At HuntFor.com, we guarantee you will be pleased with the highest quality of your painting. If you are less than satisfied, we will make it right or refund the purchase price of your artwork. Contents      Returns and Damages What if not happy with my purchase, can I send it back? YES, at HuntFor.com, your satisfaction is 100% guaranteed. If you are not fully satisfied with your oil reproduction, you may return it within seven days and we will refund the full amount of your purchase (less shipping and handling costs) or the artist will adjust the painting to your request. Please return the painting insured in perfect condition to our registered office. I am insured if my painting arrives damaged? YES, all our paintings are shipped insured and in very strong, specially prepared cardboard tubes. In the unlikely event that your package arrives damaged, we will either replace your painting or issue a refund in full. Contents      Wholesale and Quantity Do you Wholesale and sell in Quantity? We offer discounts to qualified wholesale and trade accounts. Contents      Customer Service Contact If I have read all the above FAQ's and still have questions, can I contact your company? YES, absolutely! Not a problem at all! Telephone: 561-755-0808 Toll Free: 1-800-953-0804 Send us an E-mail Head Office / Public Relations / Business Development HuntFor.com LLC 3900 NW 101 Drive Coral Springs, FL 33065 Contact: Vladimir Damjanovic Contact Form Contents      Legal Notices and Disclaimers Copyright The images of artworks on this Web site are made viewable for the sole purpose of promoting and selling artwork to be recreated by Huntfor.com. These images may not be sold, reproduced or distributed for any other purpose. Restrictions include both print and electronic forms of reproduction and distribution. It is explicitly prohibited to sell any printed or electronic copies of these images. All HuntFor.com materials (including without limitation all text, articles, slogans, service-marks, trade names, images, logos, software and design) may not be copied without the permission of the HuntFor.com company. Contact Us | Privacy Policy | Terms & Conditions | About Us Copyright © 1999-2005, HuntFor.com, All rights reserved